Return Policy

It's OK to change your mind, simply return the unused product in its original package within 7 days for a full refund. We will refund you in the same way as the original payment.

Refund Process:
1. Email us at guess.support@store-indonesia.com and the details of Bank Account number, transfer-proof and ongoing issue (product defect or etc.)
2. Refund process takes time up to 30 working days.
3. Process refund will be transferred only on Thursday.